God hears a prayer from a fundamental condition

If then my people, upon whom my name has been pronounced, humble themselves and pray, and seek my face and turn from their evil ways, I will hear them from heaven and pardon their sins and heal their land.
2 Chronicles 7:14

To humble ( oneself before God) is to come and present oneself before God with perfect helplessness, it is a total, absolute surrender to God that no thing that a person will hold on or rely upon, but in God alone, no thing to value above God, even one's life has no value, because it is in God's hands to preserve the life or annihilate it.

Turn your eyes to a rich young man (Matthew 19:16-23). He obeyed the commandments , and yet he could not enter heaven because his riches are more important to him above God. For where your heart is and so your treasure.

If you hold other treasure than God, how will God hear your pleading

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